We want you to shop with confidence anytime you purchase products from Fitness Anywhere.
We believe in our products 100%
We are so confident that you'll love our products, we back everything we sell with a 30-day 100% satisfaction guarantee and a one year limited replacement warranty should there be any defects in the product's materials or manufacturing. If you are not happy with your product, send it back for an exchange or a refund. It's that easy.
To make an Exchange:
- Call or email our Customer Service department for a Return Authorization Number (RA#).
- We will issue store credit for all exchanges which may be applied towards a future purchase(s).
- Call or email our Customer Service department for a Return Authorization Number (RA#).
- We do not refund shipping for returns.
Customer Service department (Monday - Friday, 9:00AM — 5:00PM PT)
Phone: 888-878-5348
Email:
Ship item(s) to:
Fitness Anywhere, Inc.
RA#:
1660 Pacific Avenue
San Francisco, CA 94109
Please note the RA# on your shipment. If possible, secure the product you are returning inside the original shipping container along with all product packaging and a copy of the original packing slip.
Fitness Anywhere, Inc. is not liable for lost items returned without an RA#.
We also have taken steps to protect you while you shop our site and have the customer satisfaction scores from Bizrate and the Better Business Bureau to prove it.
Is it safe to use my credit card on your site?
Yes, shopping at FitnessAnywhere.com is safe. Every credit card purchase on FitnessAnywhere.com is covered by our FitnessAnywhere.com Safe Shopping Guarantee. See Safe Shopping Guarantee details below.
Why is FitnessAnywhere.com so safe?
Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Safe Shopping Guarantee Details:
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, FitnessAnywhere.com will cover the entire liability for you, up to the full $50.00. FitnessAnywhere.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at FitnessAnywhere.com while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Privacy Policy:
FitnessAnywhere.com respects your privacy and is committed to protecting it. For more detail, please see our Privacy Policy.