TRX CORE Frequently Asked Questions
 

GENERAL-

What is the TRX CORE? What does a TRX CORE membership include?

 

How do I Join the CORE?


I don’t live in the United States or Canada, how or when can I join?


How do I access my TRX CORE Membership?


 

CONTENT and MARKETING-

How is TRX CORE content different from all the TRX content already online? Is this new content?


How often are new videos uploaded?


 

TRX DIRECTORY and TRX RANK-

What is the TRX Directory and how do I activate my profile?


What is the TRX CORE® Rank system? How is my Rank determined?
 

 

AMBASSADOR PROGRAM-

What is the Ambassador Program? How is it different from the TRX Affiliate Program?


What are the benefits of the TRX Ambassador Program?


What can I sell in the TRX Ambassador Program?


 

PAYMENT and DISCOUNTS-
 

How much is a membership? Can I pay in installments? What are my payment options?


Are there refunds? Can I transfer or share my membership? Can I pause my membership?


Will you charge sales tax on a TRX CORE annual membership?


Is it possible to purchase certain parts of TRX CORE?


Can I get a preview of TRX CORE? Can I get a free trial?

 


CLUB, GROUP or GIFT MEMBERSHIPS-

How do I get licensing and exclusive content offerings for my club?


Can I buy a group membership? Are there group discounts for clubs or fitness facilities?


Can I buy a TRX CORE membership as a gift?

 

 

GENERAL-

What is the TRX CORE? What does a TRX CORE membership include?

TRX CORE is an annual membership program for TRX Qualified trainers to advance your TRX knowledge and make you a better trainer. It's the equivalent of a year of TRX Education for less than the price of a course.

 

CORE Members Receive:

·         Exercise coaching from leading industry experts to gain new knowledge

·         TRX video content and real-time workouts updated regularly to keep your programming fresh

·         Premium profile placement in the TRX Directory with TRX Rank status so new clients find you

·         On-going discounts on TRX gear, education and events to save you money

·         Exclusive TRX CORE apparel to train hard and look good

·         Access to the TRX Ambassador Program to earn commissions on referred sales

·         TRX CORE Welcome Kit to get you started:

             -TRX CORE T-shirt
     -TRX CORE Wristband
     -TRX CORE Rank Badges
     -TRX CORE Stickers

 

 

How do I Join the CORE?

TRX CORE® is currently available to all TRX Trainers in the United States or Canada. To join, visit trxtraining.com/jointhecore and click on the “Join Now” button.


We will begin offering TRX CORE in various countries around the world soon.
 


I don’t live in the United States or Canada, how or when can I join?

TRX CORE® is currently available to TRX Trainers that reside in the United States and Canada. We will offer TRX CORE in various countries soon. 

In the meantime, you can sign up for updates at trxtraining.com/jointhecore.


How do I access my TRX CORE Membership?

Once you purchase, to access all of your TRX CORE membership benefits, simply log into your “My Locker” account on trxtraining.com

 

 


 

CONTENT and MARKETING-

How is TRX CORE content different from all the TRX content already online? Is this new content?

TRX CORE® will be the place where training professionals come to find out what is new and effective in TRX Training that you can’t get anywhere else, and all in one place. TRX CORE delivers the best relevant evidence based training practices, made by TRX’s full-time Head Trainers and industry leaders, all in one place.

 

By joining TRX CORE you are guaranteed new exercises, combos, special features and workouts every month made by TRX’s full-time Head Trainers and industry leaders. Each quarter, you’ll also receive two 30-45 minute real-time workouts with a supporting printable workout template.   

 


How often are new videos uploaded?

You will get new videos featuring an exercise, combo, short workout, or special feature weekly, and a brand new real-time workout each quarter. 

 



 

TRX DIRECTORY-
 

What is the TRX Directory and how do I activate my profile?

The TRX Directory (http://directory.trxtraining.com/) lists all TRX Qualified Trainers, who have completed a TRX Education course and activated their profile. If you would like to activate your profile, please email trxdirectory@trxtraining.com.

 

For more common TRX Directory questions and answers, go to our Directory FAQS page here. 

 

What is the TRX CORE® Rank system? How is my Rank determined?

OYour rank reflects your level of expertise as a TRX Qualified Trainer and is dependent on a point system. Minimum eligibility of TRX Rank is the completion of one TRX Professional Education. To earn points, you can attend education courses, attend TRX Trainer events, and complete TRX digital education courses. Each course and event provides a Qualification or Certification which is added to your TRX Directory profile, and earns points to increase your rank.


Additionally, TRX CORE® members will stand out from other trainers with TRX Rank accessories. In your welcome kit, you will receive an exclusive Rank Wristband and iron-on Rank Badges to display on your T-shirts. To learn more about TRX Rank and the point system, go to the “Understanding the TRX Directory and TRX Rank” page. 

 

 

 

 

AMBASSADOR PROGRAM-

What is the Ambassador Program? How is it different from the TRX Affiliate Program?

The Ambassador Program is exclusive to members of TRX CORE, and gives both you and your client great benefits. The Affiliate Program is built for organizations and businesses, whereas the Ambassador Program was created specifically for fitness professionals. 

 

What are the benefits of the TRX Ambassador Program?

• Only available and free to TRX CORE® members
• Easy to use with unique links to share with clients
• Make money while passing along discounts to your clients
• Earn 10% commission on each referral sale that comes from your TRX Ambassador link


What can I sell in the TRX Ambassador Program?

All available products that can be purchased directly from the TRX website are eligible for commissions.

 

 

 


 

PAYMENT and DISCOUNTS-

How much is a membership? Can I pay in installments? What are my payment options?

TRX CORE®  can be purchased for $19.95 per month. 

Purchases must be made through trxtraining.com/jointhecore with a valid credit card.


Are there refunds? Can I transfer or share my membership? Can I pause my membership?

Memberships may be canceled by the users after 4 months with written notification to TRXCORE@trxtraining.com. However, no refunds will be given. 

TRX CORE provides you with the rights to use exclusive content, perks and discounts for one full year after purchase. Unfortunately, we are unable to pause or transfer memberships. Each TRX Qualified Trainer must have their own membership to take advantage of the personalized information connected with their course qualifications and account. All memberships are linked to specific course registration information of the individual TRX CORE member.


Will you charge sales tax on a TRX CORE annual membership?

We are abiding by federal and state tax regulations for items such as hard goods (t-shirts, wristbands etc.), education videos, and downloadable marketing assets. Click here to see state tax details.


Is it possible to purchase certain parts of TRX CORE?

All features of TRX CORE work together to give you the best content, resources and community networking, and cannot be purchased individually.

 

Can I get a preview of TRX CORE? Can I get a free trial?

We are not offering free trials at this time. To get a sneak peek of TRX CORE, check out the videos at trxtraining.com/jointhecore. You’ll learn about the features and benefits of the program, get tips on how to get the most of your CORE membership, and preview a few samples of the content you can expect to see when you join TRX CORE.

 

 

 

CLUB, GROUP or GIFT MEMBERSHIPS-

How do I get licensing and exclusive content offerings for my club?

Club licensing is available and TRX offers many club solutions that can be customized for your facility. Visit our commercials solutions webpage trxtraining.com/commercial or contact our commercial team directly for more information at sales@trxtraining.com.


Can I buy a group membership? Are there group discounts for clubs or fitness facilities?

We do not offer TRX CORE group memberships. However, TRX offers many club solutions that can be customized for your facility. Visit our commercial solutions webpage trxtraining.com/commercial or contact our commercial team directly for more information at sales@trxtraining.com.


Can I buy a TRX CORE membership as a gift?

TRX CORE is a non-refundable and contractually licensed product. Unfortunately, gift memberships are not available.