Every TRX product is made to last from high-quality materials, backed by a 30-day, 100% satisfaction money-back guarantee. If it’s not for you, we’ll pay for return shipping and refund your purchase—no questions asked.
We've taken every step to protect you while you shop on TRXtraining.com and have the Bizrate and Better Business Bureau customer satisfaction scores to prove it.
Once submitted, orders can't be cancelled or refunded until you've received your shipment. We have a 30-day, 100% money-back, satisfaction guarantee. If you are unhappy with your TRX product, send it back for an exchange or a refund. It's that easy. Please note: due to the nature of our Instant Video Downloads, they are final sale and cannot be returned. To return or exchange your TRX product, please give our Customer Service Team a call at 888.878.5348 (US) or 415.655.4740 (international), or email firstname.lastname@example.org. They will give you an RA# and directions for sending the product back to us.
*IMPORTANT: Packages that arrive without the RA# on the outside will be refused and sent back. Questions about our warranty? Click Here
Our secure socket layer (SSL) software is the industry standard for security and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as it travels through the Internet.
SAFE SHOPPING GUARANTEE
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If it holds you liable for any part of the $50.00, TRX will cover it. Of course, the liability has to have been the result of unauthorized use of your credit card from purchases made at TRXtraining.com while using the secure server.
In the unlikely event of unauthorized use of your credit card, you must notify your credit card provider in accordance with their rules and procedures.